About the Role
Job Description
PRL is looking for a driven, goal-oriented Retail Sales Associate whose responsibilities would include providing excellent customer service, meeting and exceeding sales targets, assisting customers in identifying their needs, and promoting our products and services. Additionally, s/he would play a key role in maintaining a welcoming store environment, resolving customer issues promptly and professionally, and contributing to the overall success and growth of the business through strong communication and sales skills.
Key Responsibilities
- Greeting and welcoming customers to the store in a friendly and professional manner.
- Assisting customers to make buying decisions by offering a variety of products and sharing detailed product information.
- Assisting with inventory count and stock management, and staying informed about product features, benefits and pricing.
- Ensure store cleanliness and maintain general store outlook standards
- Promote store sales revenue by meeting and exceeding the sales targets.
- Handle customers’ inquiries, complaints, and returns in a timely and professional manner
- Process transactions, including cash handling, credit card transactions, and gift card sales.
- Work in adherence to the store operations policy and all other company policies and procedures.
- Perform other ad hoc duties as assigned by management.
